Effective date: 01/01/2006; last updated: 7/11/2011.
Our commitment to your privacy
We are committed to protecting and respecting your privacy:
Your private information remains strictly under your control.
We shall not disclose private information that identifies you personally to any third party for marketing purposes unless you expressly permit us to do so.
We do not spam.
Data protection compliance
We shall collect, store and use (“process”) your personal data in a manner that is compatible with the Data Protection Act 1998 (the “Act”). We shall endeavour to keep your personal data accurate and up to date and shall not keep it for longer than is necessary. We are the “data controller” for the purposes of the Act.
Under the Act, you have the right to ask us not to process your personal data for marketing purposes. We may request from time to time when collecting your data your consent to our or third parties’ using your data for such purposes. In such cases, you can inform us of your preferences in relation to such processing by checking certain boxes on the forms that we use to collect your data.
The Act also gives you the right to access information held about you, which can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information that we hold about you.
The information we collect
You do not have to submit any private information when you visit the Site simply to read or access information from non-protected pages.
If you register with us, we shall collect private information submitted by you, or otherwise lawfully acquired by us, that identifies you personally (“personally identifiable information” or “PII”), such as your name, gender, date of birth, home postal address and email address.
We may also ask you for private information when you post material on the Site, enter a competition or promotion that we may run, request further services or report a problem with our site. If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
As with most web servers, our web servers automatically collect certain data that your web browser sends whenever you visit any website. Such data may include your web request, IP (Internet Protocol) address (which may or may not identify a specific computer), browser type and language, referring/exit pages, URLs, number of clicks, pages viewed, amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser.
We may use "clear GIFs" (or “web beacons”) to track the online usage patterns of our users anonymously. We may also use clear GIFs in emails sent to our users to track whether emails are opened by recipients.
Information provided to us by children
We are committed to protecting the online privacy of children under the age of 18. We encourage parents and guardians to monitor their children's use of the internet. Where a child is providing us with PII, it is the responsibility of the parent or guardian to supervise them.
Children under the age of 13 are not eligible to use the Site and must not submit any private information to us. We do not knowingly collect or maintain private information on the Site from such children. If we learn that such private information has been collected on the Site, we shall delete it. We shall not knowingly contact any such child directly to participate in any competition or other promotion.
The way we use private information
You agree that we may use your private information for the following purposes:
We may use it to operate the features of the Site, to allow you to participate in interactive features of the Site when you choose to do so, to track your entries, submissions and status in any competitions and promotions that we may run, to carry out our contractual obligations to you and, where you have consented to be contacted for such purposes, to provide you with information, products or services that you request from us or which we feel may interest you.
We may display your private information on your account page according to the preferences you set in your account. We may use your screen name so that we can personalise your experience.
We may use your email address to contact you from time to time to notify you about changes to our service and to confirm for security reasons that you are who you say you are.
We may use information other than PII (“anonymous information”), like your IP address, to compile statistics to assess the usage of the Site and to customise the Site's content, lay-out and services. This will allow us to improve the Site and our service.
We may share aggregate usage information in an anonymised manner to advertisers and other third parties in order to present more targeted advertising, products and services to registered users. Advertisements that appear on the Site are delivered to users by our advertising partners.
We may provide your private information to any third party that administers any competition or promotion on our behalf to enable such third party to administer that competition or promotion properly.
We may disclose your private information to any member of our group of companies from time to time (i.e., any subsidiary, holding company or subsidiary of such holding company, as such terms are defined in section 736 of the Companies Act 1985 and any company in common ownership with us).
Apart from the purposes described above, we shall only use the private information that you provide to us for the purposes described at the point of collection or for purposes that are legally permitted.
When we are required to disclose information
We shall disclose your private information if we reasonably believe that we are required to do so by law, regulation, court order or any competent governmental or public authority or to protect our rights and property or the rights and property of our affiliates or licensors or of the public. We may also co-operate with a law-enforcement agency in any official investigation, and we may disclose your private information to that agency in doing so.
Cookies are a standard internet technology that many major websites use to provide useful features for their members. A cookie is a small piece of text file that is transferred to the hard drive of your computer when you access the Site. Cookies allow us to store and retrieve log-in information on a user's system. They provide us with data (e.g., your type of browser) that we can use to improve the quality of our service and make it easier to use.
Whenever you voluntarily post private information in public areas of the Site, like photos, associated profiles or information, comment sections and message boards, you should be aware that such information can be accessed by the public and can in turn be used by others to send you unsolicited communications. Please exercise discretion in deciding what information you provide.
Security of your private information
Once we have received your private information, we shall protect it by using physical, managerial and technical procedures and security features to try to prevent unauthorised access to it.
We cannot, however, guarantee the security of any private information provided to us in an email or in online form while it is being transmitted to us. Any transmission is at your own risk.
The security of your private information also depends on your protection of your account password. Please do not disclose your account password to unauthorised people. We use industry-standard technology designed to help keep your personal information safe.